Our culture
The culture at Tuum is all about continuous learning and supportiveness. Just as we empower our clients, we empower each other to explore, innovate and thrive. Our team is ambitious and driven, but we maintain a positive, easy-going outlook and remain down to earth.
At Tuum, everyone is encouraged to form their own path. We embrace diversity, viewing our differences as strengths that help us to flourish. We believe that the best solutions are developed through teamwork, sharing, and questioning the status quo.
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Frequently Asked Questions
At Tuum, we follow a recruitment process similar to most tech companies these days. However, the magic lies in the thoughtfulness, professionalism, and efficiency of this process.
Firstly, it is essential that we clearly define who we are looking for. We have a comprehensive recruitment plan that forms the basis of our wider growth plan. Top talents do not just appear on your doorstep wrapped in a pretty bow; they are not easy to find, which means that sourcing is an inevitable part of our recruitment. In doing so, we keep in mind that the key lies in creating an attractive employer brand, an individual approach to each candidate, and respectful communication.
Our recruitment process involves resume screening, interviews with a recruiter, hiring manager, and team members (a chance to deep-dive into the candidate’s professional background, personality, and skills to see how well they fit with the role and our team), homework/assignments, and reference checks.
The recruitment team then gathers for a discussion. We evaluate candidates based on all relevant criteria; it is crucial for us to join forces with talented professionals who share our core values
As much as our growth plan pushes for rapid expansion, we are meticulous in our decisions. We believe it is better to spend more time on the selection process to ensure we make the right choice.
The recruitment process (which can take from a few weeks to a few months, depending on the complexity of the role) ends with providing feedback to each candidate and sending an attractive job offer to the selected person. Once the job offer is accepted, we begin the onboarding process.
Currently, we have offices in Tallinn and Berlin, but as our business scales, so does our reach. What we’re trying to say is: yes, we hire top talents from all over the world.
Yes, we assist with relocation, providing support throughout the entire immigration process. Our experienced People Ops team ensures that everything related to visa-applications, residence permit arrangements, flight tickets, finding accommodation, and much more will go smoothly and hassle-free.
At Tuum, we genuinely care about each other. Besides offering meaningful work that impacts millions of people around the world, we want to make sure that you:
- Enjoy your work life balance (meaning attractive salary; work-life balance; flexibility in how, when, and where you work; benefits and perks that support work-life balance – wellness compensation, additional vacation days, epic team events – and much more.
- Can grow both professionally and personally as we scale (you’ll be able to attend professional courses, seminars, conferences, and learn from the leaders of the business both inside and outside the team)
- Have lots of support through onboarding and mentoring by our experienced and warm-hearted people
- Are comfortable with our all-hands-on-deck-approach (meaning that everyone delivers value regardless of responsibilities)
- Feel at home in the coolness of startup life, with buzzing office vibes and breathtaking views
Our Values
Professionalism
We take pride in our work.
At Tuum, we are passionate about what we do. Our people are knowledgeable and seasoned experts in their field or on their way to becoming one. We believe in taking ownership of our work and achieving the best possible results through smart and efficient work. We challenge ourselves and each other to grow, which keeps us on the path of creating value internally and externally.
Trust
We rely on you.
At Tuum, commitment to our promises is deeply immersed in our way of doing and being. Knowing we can count on each other to achieve our mutual goal of pushing banking services into the future. We place great trust in your abilities, confident that you know your field of expertise and have the skills to succeed in your work. We avoid micromanagement and keep leadership transparent as this strengthens the trust between the people and the company.
Support
We’ve got your back.
We understand the importance of collaboration; therefore, we play as a team. We are respectful and treat each other as equals. The best solutions are created through teamwork, sharing, and constructively questioning the status quo. By being approachable and showing our willingness to help, we create a working environment where everyone feels supported.
Transparency
We communicate freely.
We pride ourselves on having an honest and open way of communicating, regardless of your role or the topic. We tell the truth, be it inside or outside the company, as we see transparency as the basis of strong and trustful relationships. There’s no room for bluffing or sugar-coating; we can all work better with unvarnished access to information. We believe in a feedback culture that contributes to the success of our people.
Continuous learning
We invest in you.
We learn by doing. We encourage you to explore, question ideas, speak up when you see an opportunity to do something differently and learn from your mistakes. By working together with talented and skilled people, we support each other in our professional and personal growth. We value knowledge sharing. By teaching others, we develop both personally and as a company.
Professionalism
We take pride in our work.
At Tuum, we are passionate about what we do. Our people are knowledgeable and seasoned experts in their field or on their way to becoming one. We believe in taking ownership of our work and achieving the best possible results through smart and efficient work. We challenge ourselves and each other to grow, which keeps us on the path of creating value internally and externally.
Trust
We rely on you.
At Tuum, commitment to our promises is deeply immersed in our way of doing and being. Knowing we can count on each other to achieve our mutual goal of pushing banking services into the future. We place great trust in your abilities, confident that you know your field of expertise and have the skills to succeed in your work. We avoid micromanagement and keep leadership transparent as this strengthens the trust between the people and the company.